Domain
Hosting & SSL
Website
Email
Branding
IT Support
Software
Training
Mon-Sat: 09.00am-10.00pm
Addis Ababa, Ethiopia
contact@skylightethiopia.com

End-to-End IT Management for Smarter, Safer, and More Efficient Business Operations

From remote monitoring and security to help desk support and cloud management, we cover all aspects of your IT so you can focus on running your business.

What We Manage for You

24/7 System Monitoring & Support

We continuously monitor your IT systems to proactively detect and resolve issues, ensuring smooth operations and preventing disruptions before they impact your business.

Help Desk and User Support

We provide fast, friendly, and reliable tech support for your employees, whether they need help onsite or remotely, ensuring minimal downtime and maximum productivity.

Network Management

Secure, optimized, and high-performing networks. We manage firewalls, routers, switches, and Wi-Fi systems.

Skylight Technologies

What Are Managed IT Services?

Managed IT Services refer to the practice of outsourcing your company’s IT operations to a third-party provider who takes full responsibility for managing, monitoring, maintaining, and supporting your IT infrastructure and users.

Comprehensive IT Support Without the Overhead

Managed IT Services allow businesses to offload their daily tech operations to expert providers who handle everything from system maintenance and monitoring to user support—ensuring reliable performance and peace of mind.

Why Choose Managed IT Services?

Proactive Support

We monitor your systems in real time and perform regular maintenance to identify and fix issues before they impact your business—reducing downtime and improving reliability.

Predictable IT Costs

With flat-rate monthly pricing, you can budget confidently without worrying about unexpected expenses or fluctuating IT support costs.

Increased Productivity

By minimizing downtime and resolving issues quickly, our support ensures your team can stay focused on core tasks and work more efficiently.

Who Needs Managed IT Services?

Managed IT Services are ideal for businesses of all sizes looking to streamline operations, enhance security, and reduce the burden on internal teams. Whether you're a growing startup, an established enterprise, or managing remote teams, our services provide the scalable, compliant, and reliable support you need.

Scalable IT Support for Modern Businesses

From small teams without in-house IT to large enterprises aiming to optimize resources, Managed IT Services offer flexible, expert-driven support that adapts to your business needs—while ensuring security, compliance, and efficiency.

IT Services

Managed IT Services Package Options

Choose from tailored plans that fit your business size and needs—whether you’re a startup, growing company, or large enterprise—providing the right support and tools to keep your IT running smoothly.

Cybersecurity-First Approach

We safeguard your systems with multi-factor authentication, endpoint protection, phishing filters, intrusion detection, and employee training to keep threats at bay.

Dashboard & Reporting

Access a secure dashboard with real-time system health, support tickets, usage stats, compliance info, and monthly reports for clear oversight.

Optional Advanced IT Solutions

Enhance your plan with extra services like cloud migration, email management, VoIP setup, remote work support, and hardware procurement.

24/7 Support & Monitoring

Our team provides around-the-clock monitoring and support to quickly address issues and minimize downtime, ensuring your systems are always protected.

Find us

KW Bld. Addis Ababa, Ethiopia

Call us

+251 989 49 49 49

Mail us

contact@skylightethiopia.com

Skylight Technologies is a leading IT company based in Ethiopia, committed to providing innovative solutions that drive business success. Our expert team delivers high-quality, customized services that help businesses thrive in the digital world.

Email us

Have a question or project in mind? Send us a message and we'll get back to you shortly.

All your IT needs under one roof!